COMPREHENSIVE CLAIMS PROCESS
File A Claim
Start the claims process online on our site, your LossPay account or you can file your claim on the phone by calling 833-567-7729 or contact your LossPay representative.
Review Process
We will review the details of your claim, determine if the incident is covered, and assess the loss of value. We’ll contact you if we need additional information, to explain your coverage, or discuss next steps.
Estimate Payout
Following a satisfactory review of the claim and analysis of the collected data we will provide you with an estimated payout amount.
Settlement
Settlement payments are based on the terms of your policy. LossPay will directly deposit payments to your bank account, or send you a check by mail. Whichever is your preferred method.
This is the process for a typical claim. The process we apply to your claim may differ based on your policy details, the incident in question, and other, relevant factors. To ensure your claims process is fast and efficient it is recommended that you follow all accident procedures and reporting protocols.