Section 1
Claim Eligibility Check
Are You Ready to File a Claim?
- Vehicle involved in an accident during policy period
- Vehicle has been repaired and returned to service
- Accident was NOT a total loss
- Accident and repair documentation available
- Comprehensive and collision coverage were active
If all items above apply, you may be eligible to submit a diminished value claim for review. Eligibility is subject to policy terms, conditions, and verification.
Section 2
Claims Process Timeline
Gather Documentation
Collect accident reports, repair estimates, invoices, and photos of damage before and after repairs.
Contact LossPay
Call 1-833-LOSSPAY or email claims@losspay.com to initiate your claim.
Submit Claim
Provide policy number, vehicle information, accident details, and documentation.
Claim Review
LossPay verifies accident details and evaluates diminished value using our assessment process.
Claim Resolution
Qualifying claims may result in payment based on the estimated diminished value assessment, minus your deductible, up to your policy coverage limit, subject to policy terms and conditions.
Section 3
Document Checklist
Documents You May Need
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Important Claim Reminders
- Claims must be filed within 90 days of repair completion
- Total loss events are not covered
- Vehicle must be repaired and returned to service
- Claim payment will be reduced by your deductible
- Payment cannot exceed your policy coverage limit
Section 5
Claims Contact Information
DISCLAIMER
This guide is provided for general informational purposes only and does not modify or replace the terms of any insurance policy. All coverage determinations are subject to the terms, conditions, limitations, and exclusions of the issued policy. If there is any conflict between this guide and the policy, the policy will control.